Email: 0

Timco Wood Phone Button

Call us on :- 01438 311 203

Warranty

TIMCO WOOD UK LTD - LIMITED WARRANTY FOR RESIDENTIAL CONSUMERS

Print

TIMCO Wood UK Ltd
Registered in England and Wales No 07868112

Registered Office Address:
Unit 4 Senate Place
Whitworth Road
Stevenage
Hertfordshire
SG1 4QS, UK


1. LIMITED WARRANTY FOR RESIDENTIAL CONSUMERS
TIMCO Wood UK Ltd (“TIMCO Wood”) warrants that the composite decking boards shall be free from rotting caused by termites or fungal decay in materials for a period as dictated below in the table from the date of first purchase. TIMCO WOOD DISCLAIMS ALL OTHER REPRESENTATIONS AND WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, IN FACT OR IN LAW, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTY OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.

2. LIMITATION OF LIABILITY
The limit of TIMCO Wood’s liability for breach of the warranty set forth herein, whether based on negligence, breach of warranty, strict liability, or any other theory, shall be, at TIMCO Wood’s option, either:
(i) the replacement of any product which TIMCO Wood reasonably determines to be defective in materials under normal use and service, or
(ii) a refund of the portion of the purchase price paid by the purchaser for such affected item (not including the cost of initial installation) according to the prorated warranty schedule listed below:

25 Year Limited Co-Extruded Decking Board Warranty
10 Year Limited Solid Ranges Decking Board Warranty
5 Year Limited Honeycomb Decking Board Warranty
Decking Type Year of Claim Replacement Ratio ( % )
Co-Extruded Decking Board 1 - 3 Years 100%
3 - 5 Years 70%
5 - 10 Years 60%
10 - 15 Years 30%
15 - 25 Years 10%
CLASSIC / HERITAGE / 150x25mm
Solid Decking Board
1 - 2 Years 100%
3 - 4 Years 70%
5 - 6 Years 60%
7 - 8 Years 30%
9 - 10 Years 10%
Honeycomb Decking Board 1 Years 100%
2 Years 70%
3 Years 60%
4 Years 30%
5 Years 10%


Replacement products will be closest equivalent to original products but may not exactly match the originals. The warranty on any replacement product will only extend for the balance of the original warranty period. This warranty shall not cover, and TIMCO Wood will not be responsible for, costs and expenses incurred with respect to the removal of affected Product or the installation of replacement of materials, including but not limited to, labour and freight.
TIMCO WOOD SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES (INCLUDING PERSONAL INJURY) WHETHER BASED ON NEGLIGENCE, BREACH OF WARRANTY, STRICT LIABILITY. IN NO EVENT SHALL TIMCO WOOD’S LIABILITY UNDER THIS WARRANTY, WHETHER TO THE ORIGNAL PURCHASER OF A DEFECTIVE PRODUCT OR ANY THIRD PARTY CLAIMING ON BEHALF OF SUCH PRUCHASER, EXCEED THE PURCHASE PRICE RECEIVED BY TIMCO WOOD FOR SUCH DEFECTIVE PRODUCT OR THE COST OF REPLACING SUCH DEFECTIVE PRODUCT.

3. CLAIM PROCEDURE
Every claim under this warranty shall be deemed waived unless:
(i) such claim is made in writing to TIMCO Wood by the original purchaser of the defective product, containing a description of the defect and such claim is accompanied by evidence of purchase;
(ii) such claim is received by TIMCO Wood within thirty days after the defect to which such a claim relates is discovered, provided such claim is received before the expiry of the warranty period.
TIMCO Wood reserves the right to appoint an approved representative, if deemed necessary, to inspect the defective products, Expenses incurred in doing so may be charged to the purchaser at cost. If products are proved to be defective, any expenses will be refunded. If there is any dispute over a claim, the decision of TIMCO Wood is final and biding. To obtain a refund or replacement, please send details of your claim, along with the original warranty certificate, the original purchase invoice, pictures of defective products and a detailed description to TIMCO Wood UK Limited, Unit 4 Senate Place, Whitworth Road, Stevenage,Herts. SG1 4QS. TIMCO Wood reserves the right to request additional information in connection with the warranty claim.

4. EXCLUSIONS
NOTWITHSTANDING ANYTHING ELSE CONTAINED HEREIN OR ELSEWHERE, THIS WARRANTY DOES NOT COVER:
1. Products which were not installed in accordance with TIMCO Wood installation manuals;
2. Products which were installed in violation of any applicable building codes;
3. Products has been used, modified or otherwise treated in a manner not intended by the manufacturer;
4. Movement, distortion, settling or collapse of the ground and/or supporting structure upon which the product was installed;
5. Faults/damage due to improper handling or storage of the product;
6. Products subjected to conditions outside their design limitations;
7. Products that have not been paid in full;
8. Defects resulting from abuse, negligence, improper use, Acts of God and war;
9. A malfunction of any product not provided by the manufacturer with which TIMCO Wood composite products is used or combined.
10. Normal wear and tear.

As our composite wood is a man-made recycle product, colour variations are to be expected. Our warranty does not cover colour fade, discolouration or water marks, stains on our products. On deliveries colour variations may occur in different batches.

Timco Wood installation leaflets are designed as a quick and simple manual. They may not cover every installation scenario envisaged. Since each installation is unique; the installation method used and/or the actual installation and its actual performance are the sole responsibility of the installer.
Timco Wood recommends that all designs be reviewed by a licensed architect, or engineer before installation. Please ensure your plan and/or design meets building regulations and permission before you begin installation.
If you are unsure of the best practices, please use suitably qualified personnel to prevent injuries or accidents.
Copy of installation manuals are available via our website www.timcowood.com or you can call our Sales Team on 01438 311203

5. SEVERABILITY
If any of these provisions are determined to be invalid, ilegal or unenforceable, the validity, legality and enforceability of these terms shall be unaffected.

6. MODIFICATION OR TERMINATION
This warranty, together with the provision of TIMCO Wood’s quotation and invoice with respect to the product(s) in question supersede and replace all prior negotiations and/or agreements made between TIMCO Wood and the warranty claimant, whether oral or written, and contain the entire understanding between such parties with respect to the subject matter hereof. No waiver or modification of these terms shall be binding upon TIMCO Wood unless made in writing and signed by a duly authorised Director of TIMCO Wood. Additional or different terms submitted by anyone other TIMCO Wood are specifically rejected and shall be deemed to be of no effect.

7. NO ASSIGNMENT
This warranty is not transferrable or assignable and is provided only to the original consumerpurchaser of product in question.

8. GOVERNING LAW
This warranty is governed by, and interpreted in accordance with the laws of England and Wales.

Timco Wood Trade

Distributed by Arnold Laver
Artificial Grass Turf Solutions
Ridgeons Distributor
Why Timco Wood?
Eco Friendly
Composite Calculators
As Seen on ITV
installation Manuals
E Brochures
Timco Warranty Emblem
Request Samples Emblem
Certifications